Monday, December 06, 2004

It's worse than Hallmark...

My day job is in marketing, so you'd think I'd be more attuned and immune to the way companies use advertising to manipulate emotions. Right. Every single time I hear an OnStar commercial on the radio, I get all teary and choked up. Thank goodness for the OnStar people who will call to check on you if your airbags deploy, send an ambulance for the woman and her children who are trapped inside a crashed car and remotely unlock your doors for you. *sniff*

I swear, if I wasn't so creeped out by the fact that with the GPS component of OnStar someone knows where you are at all times--hello, Big Brother?--I'd totally buy one in my next car.

But I bet those OnStar answering service people have some interesting stories to tell. Not that sappy ones they turn into commercials, but the "I'm a moron and I expect you to help me with something so ridiculous that you should be frightened I have the legal license to operate machinery such as this car" type calls they receive. Or maybe better yet, the same people calling in, over and over, getting to know certain customers without ever meeting them face to face. Think about it. You'll call for directions to a restaurant and later that evening when you call back to tell them you have a flat and need help, the operator asks you how the sushi was. Weird, huh?

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